How do I return an item?

If you need to return an item, please contact us or email us first, providing your full name, email address and order number. Under our returns policy, you have up to 7 days after purchase to return the item to us. We will then validate your return and provide you with return instructions.

Please ensure it is returned in the original packaging and if your purchase involving a free gift, you will need to return the free gift as well as the unwanted product. If you do not return the free gift, your return will not be valid. Once we have received your return, please allow up to 21 working days for your return to be processed and your account refunded. We can only refund to the original card used with the order.