I have placed an order, but it says "On Hold" when I check its status. What’s wrong?

    • Your shipping address has no street number or potentially incomplete.
    • Your custom design contains content that potentially infringes intellectual property rights or proprietary rights.

You will always receive an email from us if the problems above happen to your order. So please be sure to check the Spam / Junk folder of the email you registered with us if you have not received such confirmation emails. We will need further information from you before we can process your order.

Open until 10:00 p.m.

Bin Sougat Centre

We’re open and look forward to welcoming you. Shop by walking in.

24 Hours

Dubai Duty Free

We’re open and look forward to welcoming you. Shop by walking in.

Someone just bought0 minutes ago from Abu Dhabi, UAE
Someone just bought1 minute ago from Dubai, UAE
Someone just bought8 minutes ago from Sharjah, UAE
Someone just bought12 minutes ago from Abu Dhabi, UAE
Someone just bought15 minutes ago from Ajman, UAE
Someone just bought18 minutes ago from Abu Dhabi, UAE