I have placed an order, but it says "On Hold" when I check its status. What’s wrong?

    • Your shipping address has no street number or potentially incomplete.
    • Your custom design contains content that potentially infringes intellectual property rights or proprietary rights.

You will always receive an email from us if the problems above happen to your order. So please be sure to check the Spam / Junk folder of the email you registered with us if you have not received such confirmation emails. We will need further information from you before we can process your order.

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Bin Sougat Centre

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Dubai Duty Free

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